About us
Willo Alpacas is committed to providing good quality fibre and goods. If you have any comments or suggestions please email us at sales@willoalpacas.com
Making a purchase could not be easier, select the item you want from either the Catalogue or Price list, add to the shopping cart, along with the quantity required. When you have finished shopping select "proceed to checkout" from your shopping cart.
We accept payment by either PayPal or a cheque drawn on a UK bank account. Where an item is out of stock, you will not be charged for this item until it is ready to be dispatched to you.
You order is despatched to you from our local Post Office and for non UK orders, these are sent by air unless you specify otherwise.
UK customers should advise us of non arrival of your order within 10 days of the order being placed. Overseas customers should notify us within 20 days of the order being placed.
Refunds will be considered as long as the item is returned to us unused, and after contacting us to advise of the reason for the return.
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